Dagmar contacts

Johanna Toivonen

Lead strategist


Johanna Toivonen, Chief Strategist at Dagmar, works in Dagmar’s Insight team for Knowledge Management. Johanna has extensive experience in customer and employee experience, research and consulting tasks in various industries with both B2C and B2B customers. Johanna has also completed Service Design training. In her free time, Johanna finds a different kind of exercise. Travelling and walking in the nature also provide a counterbalance to work.